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Privacy policy

Effective Date: May 5, 2025

Website: https://www.skincentury.co.uk
Contact Email: info@skincentury.co.uk

1. Introduction

Skin Century ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website or interact with our services.

By using our website, you consent to the practices described in this policy.

2. Information We Collect

a) Personal Information

We may collect the following personal details when you interact with us or make a purchase:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via third-party payment gateways)

b) Non-Personal Information

This includes:

  • Browser type

  • IP address

  • Device information

  • Pages visited

  • Referral source

  • Time and date of access

3. How We Use Your Information

We use your information to:

  • Fulfill and manage orders

  • Provide shipping and delivery updates

  • Communicate via email regarding your purchase or inquiries

  • Improve our website and customer experience

  • Send occasional marketing emails (with your consent)

  • Comply with legal obligations

4. Cookies

We use cookies and similar technologies to:

  • Track website performance

  • Understand user behavior

  • Offer personalized shopping experiences

You can manage or disable cookies via your browser settings.

5. Third-Party Services

We share your data only with trusted third parties necessary for our business operations, such as:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers (e.g., Royal Mail)

  • Email marketing services (with consent)

These third parties are obligated to protect your data and may not use it for unrelated purposes.

6. Your Rights (UK GDPR)

Under the UK General Data Protection Regulation, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise these rights, email: info@skincentury.co.uk

7. Data Retention

We keep your data only for as long as needed to fulfill the purposes outlined in this policy or comply with legal obligations.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

9. Security Measures

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, alteration, or disclosure.

10. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with the effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

📧 Email: info@skincentury.co.uk
🌐 Website: https://www.skincentury.co.uk

Business Address:  61 Bridge Street, Kington, HR5 3DJ.

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